Terms & Conditions

1. About these terms

These terms apply to everyone using elvaremarketing.com and to anyone hiring Elvare Marketing (“we”) for services. If you have a separate written agreement or signed proposal with us, that document takes precedence over anything below.

2. What we do

Elvare Marketing provides digital marketing, graphic design, video production, website development and paid advertising management. Elvare Studios provides photography and videography. We also run digital marketing training courses. The exact scope of any engagement is set out in your proposal or invoice.

3. Quotes

Prices shown on this site, including the monthly package figures, are starting points and not binding quotes. A binding price is the one on your signed proposal or invoice. Unless stated otherwise, quoted prices exclude GST, FBR withholding tax and any third-party costs such as ad spend, stock footage, music licensing, printing, props, travel, courier or paid models.

4. Payment

• Retainers are invoiced monthly and are payable in advance.
• One-off projects are usually payable 50% to start and 50% on delivery, unless your proposal says otherwise.
• Work pauses if an invoice is more than 14 days overdue, after we have given you written notice.
• Bank charges and transfer fees are borne by you, so we receive the full amount.

5. Revisions and client responsibilities

We include a reasonable number of revision rounds, stated in your proposal. Rework requested after sign-off, or caused by a change of direction mid-project, is billed at our standard rate. Timelines assume you give consolidated feedback within two working days. Delays in your feedback move the delivery date accordingly.

6. Ownership of the work

Once you have paid in full, the final deliverables we produce for you become yours. We keep ownership of our working files, drafts, project files, templates, presets and internal tools, and grant you a perpetual licence to use the final deliverables.

You confirm that anything you give us, including logos, product images and brand assets, is yours to use, and that you hold the rights needed for us to use it.

7. Portfolio and case studies

Unless you ask us in writing not to, we may show completed work on this website and on our social media, and name you as a client. If a project is confidential or under embargo, tell us and we will remove it before it is published.

8. Third-party platforms

We run advertising through Meta, Google and similar platforms. Those platforms have their own rules, and your accounts may be suspended, restricted or rejected for reasons outside our control, including breaches of their advertising policies. We are not liable for decisions made by those platforms.

9. Cancellations and termination

• You can cancel a monthly retainer with 30 days’ written notice. Ad spend already committed is not refunded.
• If you cancel mid-month on a one-off project, work completed to that point is chargeable.
• We may suspend or terminate for non-payment, abusive behaviour, or a request for work we consider unlawful.

10. Courses

• Fees, duration and class times are as published, and schedules may change with notice.
• Fees are payable monthly in advance. A missed class can be rescheduled once, subject to availability.
• Course materials are for your own use and may not be redistributed, recorded or resold.
• We do not guarantee a job, income or business result from completing a course. We teach methods, not outcomes.
• Refunds are considered case by case before the first class, less any materials already provided.

11. Limitation of liability

We do not guarantee specific results such as sales volume, follower counts, rankings or ad return, because these depend on factors outside our control, including your product, pricing, market and ad platform decisions. To the extent permitted by law, our total liability for any claim is limited to the amount you paid us in the three months before the claim, and we are not liable for indirect or consequential loss, including lost profit or lost data.

12. Website use

You may view and print this site for your own use. You may not copy its content, design or code commercially, scrape it at scale, or use our name and logo without written permission. All content, images and code on this site remain our property or that of our clients.

13. Governing law

These terms are governed by the laws of Pakistan, and the courts of Lahore, Punjab have jurisdiction over any dispute.

14. Contact

Questions about these terms: elvaremarketing1@gmail.com · +92 317 3955178 · Shop No. G-22, Zam Zam Heights, Sabzazar, Lahore, Punjab 54000